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Has my profile been deleted or is it just inactive?

Question of the week (11 October 2010). Nina R. from Germany: Has my profile been deleted or is it just inactive?

Dear Aupair World Team,

Our family has been registered with Aupair World for a long time. Lately, I deactivated my profile! As I wished to log in today, it did not work! Has my profile (No. xxxxxxx) been deleted for good so that I need to create a new one? Thank you in advance for your reply.

Kind regards

Nina R. (The name has been changed by the editor)

The Support Team's Reply

Hello Nina,

thank you for your email. Your old profile has been entirely deleted, as you have not logged in for more than two months.

Why do we delete inactive user profiles at Aupair World? Data protection and the security of personal information is of utmost importance to us. Therefore, we delete login details, if profiles are not being actively used for more than two months. Security comes first! If you wish to find an au pair, you should register again: http://www.aupair-world.net/family_registration

Best wishes and good luck on your further search.

Uwe Regenbogen
Aupair World Support Team
http://www.aupair-world.net


Every day, our support team receives hundreds of emails and telephone enquiries from users worldwide. From all questions submitted to Aupair World, we have chosen the latest question of the week - naturally, with our Support Team's genuine and matching answer. Maybe you wish to take a look at it? Possibly, our question of the week will be interesting for you, as well? We certainly hope that you will enjoy reading the article. 

 

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Auf Deutsch: Wurde mein Profil gelöscht oder ist es bloß inaktiv?
In English: Has my profile been deleted or is it just inactive?


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